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Event Rules
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Event Rules

Rules regarding use of the restaurant or banquet rooms (hereafter, “banquet room”) for parties, social events, receptions, etc. (hereafter, “event”) at JR Tower Hotel Nikko Sapporo (hereafter, “hotel”) are as follows. Thank you for your understanding. Items not defined in these rules will be based on law or commonly understood customs.

1. Reservations and Application Fees

You may be required to pay an application fee at the time of reservation for an event. This fee will be presented by the hotel based on the general estimate for the event. The contract for event usage will be entered in to upon receipt of the fee. The fee will apply to part of the overall cost.

2. Event Time and Additional Room Fees

Payment will cover the room fee for a designated room for the designated time (hereafter, “event time”), from the start of the event until the end, but if the event runs longer than the designated time, an additional fee will be required. Also, a combined total of 1 hour consisting of set up time before the event and tear down time after the event will be allowed free of charge. If this exceeds 1 hour, an additional fee will be required depending on how much time is used. Please understand that in some cases, you may not be allowed to have extra time due to the scheduling of the next event.

3. Confirmation of Paid Attendees

Inform hotel staff of the number of people who require catered food or other preparations (hereafter, “paid attendees”) by 5 pm, 2 days before the event. After that time, all preparations will be made. The fee for all paid attendees will be required even in the event that fewer attendees are present on the day of the event.

4. Cancellation Fees

For cancellations of events that have already been reserved, cancellation fees will be assessed as follows. If the event is cancelled within one week of reservation, we will return the entire amount paid.

(1) Event Cancellation Fees

Days Before the Event Cancellation Fee
60 days before Application fee
30 days before Application fee plus entire scheduled event room fee
14 days before Application fee, entire scheduled event room fee, plus 30% of quoted event fee
7 days before Application fee, entire scheduled event room fee, plus 50% of quoted event fee
2 days before Application fee, entire scheduled event room fee, plus 80% of quoted event fee
Previous day or day of the event 100% of quoted event fee

If an application fee was not required, the cancelation fee will be ¥50,000 instead. Additionally, 100% of the fees incurred by completed orders for items supplied to the hotel from an outside vendor based on the corresponding reservation will be charged in the event of cancellation, regardless of when the event date is.

(2) Wedding Reception Cancellation Fees

Days Before the Event Cancellation Fee
60 days before Application fee
30 days before Application fee plus ¥150,000
14 days before Application fee plus ¥250,000
7 days before Application fee plus ¥350,000
2 days before Application fee plus ¥450,000
Previous day or day of the event 100% of quoted wedding reception fee

If a quote wasn’t submitted to both families, a quote will be created based on examples of weddings at the hotel and the number of attendees submitted when applying. For date changes, no fee will be charged if made more than 60 days prior to the event. Additionally, 100% of the fees incurred by completed orders for items supplied to the hotel from an outside vendor based on the corresponding reservation will be charged in the event of cancellation or date changes, regardless of when the event date is.

5. Payment of Fees

Payments based on the total estimate supplied by the hotel will be accepted up to 7 days prior to the event. Additionally, any differences in payment will be paid on the day of the event. If payment after the event is approved, we will request payment along with a printed invoice. Please complete payment within 2 weeks of receiving the invoice.

6. Arrangements for Decorations, Entertainment, Etc.

We will arrange decorations, music, entertainment, banquet hostesses, etc., through a designated partner. If you wish to arrange any of the above through a company other than the hotel’s designated partner, please inform the hotel beforehand and arrange on your own to allow for easy management of the event.

7. Supplying Information About the Directly Contacted Company

You may be asked to supply information about the company you arranged after receiving approval from the hotel. This is to ensure that bringing in and taking out of equipment and materials, etc., sizes for signs, etc., methods for attachment of materials, etc., and placement location for decorations, entertainment, etc., conform to the hotel’s rules.

8. Compensation for Damages

Customers (including all people involved with the customer) and companies directly commissioned by the customer should be careful not to break or damage any of the hotel’s facilities, fixtures, etc. If there are any damages to the facilities, fixtures, etc., the damaged item(s) will be repaired or compensation will be paid quickly, based on the hotel’s direction.

9. Storage of Items and Personal Belongings

  • (1)If any of the customer’s items are delivered to the hotel before the event, the hotel will assume responsibility, store the items, and deliver them on the day of the event only if the hotel has agreed to do so prior to the delivery of the items.
  • (2)Hand luggage and personal belongings can be kept with the cloakroom. However, valuable items are the responsibility of the customer and should not be kept with the cloakroom. For damages that occur to personal belongings not kept with the cloakroom, the hotel will not be held responsible in the event that the hotel is determined to not be at fault.

10. Rejection or Cancellation of Contract for Event Usage

The hotel may reject the contract for event usage in the following circumstances. The contract may be cancelled if a contract for event usage has already been entered in to.

  • (1)In the event that any of the following apply to any attendees for the event
    • ・Organized crime group, member of an organized crime group, corporation affiliated with an organized crime group, group or person affiliated with an organized crime group, other anti-social forces
    • ・Corporation or other organization whose activity is controlled by an organized crime group or member of an organized crime group
    • ・Corporation where at least one executive is affiliated with an organized crime group
  • (2)If speech or behavior causes considerable inconvenience to other guests at the hotel
  • (3)If violent demanding acts are carried out towards the hotel or any of its employees, or irrational demands are made against the hotel
  • (4)If it is determined that any guests that attend the event may be involved in actions that are against the law or public order, or actions that are against these rules

11. Prohibited Matters

The following actions are prohibited while at the hotel.

  • (1)Bringing dogs, cats, small birds, other pets, or livestock to the hotel
  • (2)Bringing bombs or other flammable objects to the hotel
  • (3)Bringing anything to the hotel that gives off an offensive odor
  • (4)Immoral actions, such as gambling, or speech and behavior that inconveniences other guests
  • (5)Moving hotel fixtures
  • (6)Using items for any reason beyond their intended purpose
  • (7)Any other actions that are prohibited by law

Regardless of the above prohibited matters, guide dogs, hearing dogs, and service dogs defined as assistance dogs for handicapped individuals are always welcome.